China Tours Reviews

Thank you very much for all of your assistance in planning a wonderful trip to China. All of our expectations were met and we had a fantastic time. All of the guides, Maggie, Michele and Tony were excellent. They were on time, thoughtful, and knowledgeable. All of the drivers were excellent and safe. All of the restaurants were exceptional except one near the Zhiangjiajie National Forest Park that I already discussed with Michele. It was great to have peace of mind that we would be met at the airports and train station upon arrival by competent tour guides. I would like to thank you personally for arranging the hotels. We particularly liked the location of our hotel in Beijing. In the hutongs was perfect with the local market street just outside our hotel was wonderful, giving us a wonderful look at morning and evening life of the local Chinese people. We do understand now some of the differences in the cultures related to various hotel accommodations. Our hotel in Wulingyuan Village had the hardest beds of our trip and we found in talking to other Western tourists all of the beds in the hotel were the same. But, our beds in Shanghai at the Grand Mercure were just like ours at home. Again, some cultural differences. Your consultation was excellent. Your advice of taking the Li River Cruise instead of the 5 hour walk became very appreciated since it rained the entire day on our cruise. Haha! We were able to take some fantastic photographs because of the cloudy conditions. I have attached some photos of our trip that you may use. Feel free to use any comments for your customers and you may use us as a reference for future customers. Thank you again for a wonderful trip. We will recommend you to our friends who are interested in a trip to China. Since our visas are good for 1 year, we will probably plan another trip to China next year and will consider using China Tours to help in the planning again for that trip. We feel confident that we can do some of the arrangements ourselves next time but also see that we might need some assistance from a travel agency. Thank you again. James and Joy Roling

James and Joy Roling

We had an excellent trip to China. In Shanghai we saw the Metropolis China, In Guilin & Yangshuo the Picturesque China, in Xi’an the Historic China and then Beijing which had the most attractions and a mix of everything. I had been dealing with Rose Shi at ChinaTours.com for getting the tour arranged. I found her very patient, attentive and helpful in getting the right tour arranged for us because we made a few changes to what was on standard offer. The tour guides were all very informative, helpful and made sure we did not have any problems. The drivers were cooperative and their vehicles were clean, tidy and reliable. The hotels were very good too with good rooms and they all offered a good array of food for breakfast. My only gripe was in Shanghai and Xi’an where they wanted to charge us extra for breakfast for our kids. Must have been some communication error somewhere. Fortunately, our tour guides sorted it out for us. I would highly recommend this tour to anyone.

Mr. Millan Kumar and Mrs. Reena Kumar

My parents have now returned to Iran. They have told me that they very much enjoyed their trip to China and spoke very highly of Chinatours. They said their trip was well arranged and the guides were helpful, especially in assisting my mother with the wheelchair. I wanted to say a big thank you for all your assistance in making this a memorable trip for my parents.

Mrs. Zarineh Isfahani

Just wanted to thank you, Shirley and Helen for all your help with our trip to China. We had an amazing time. It was organised so well and both Shirley and Helen did a brilliant job showing us around. We we will definitely recommend China Tours to our friends and family.

Mathu Neelendra

We are having a wonderful time in Beijing. For four days, we are totally spoiled and looked after by our super tour guide, Kelly. Fun China Tours! Very helpful from the first email I sent, very efficient, professional… Beijing is a wonderful city; everybody should try to come to Beijing to see the wonderful sites.

Mrs. Cathy Quinn

My husband and I went to China and decided to take a tour with ChinaTours. We went to Beijing and Shanghai and had an amazing time. Our guides were both very well informed, knowledgeable, spoke very good English and were willing to answer all our questions. I would definitely recommend people who travel to Asia to take a tour with ChinaTours because they organize everything for you and you don't have to worry about the issues that come with not speaking the language. They take very good care of you. I am a very picky-eater and even though the food was very different from what I am used to, there was always something I could eat and enjoy. In most cases our group (we were 13 people) could choose from a variety of dishes and recommendations and select the meals we preferred and share them. In Beijing our favorite part was hiking in the Great Wall, and in Xi'an our bike tour around the City Wall and the Terracotta Warriors. The tours start around 8am and finish around 5pm, our guides also provided us with the option to do other activities at night. We took advantage of this in Xi'an and for a low price we went to a Dumpling Feast (since that was my favorite food in China) and a Traditional Chinese Dancing and Music Show, which is definitely worth your time. We both fell in love with China, its beautiful people and culture. Thank you for Everything!

Mrs. Liz Aguilar

Thanks for Everything! This is second time I have used your services in the last three years and you have only gotten better! Both of our guides and drivers were great, the guides spoke very good English and their knowledge made the trip more interesting. It might help if you listed some “Fun” restaurants for dinner in the cities where your customers are staying. We found the “Golden Jaguar” in Beijing, we have never experienced anything like it before and absolutely loved it. We also found another restaurant in Shanghai off of Nanjing Road called “MIT Catering” and had one of the best meals of our trip. I have no problem recommending your services to anyone who asks. I too hope to use you In the future, our other son may end up teaching in Beijing like his older brother, next year, if so we will see you again!

Mr. Cameron Gordon Walker

Good Morning, I would like to thank you for a wonderful time in Beijing. Our Guide (Happy), was friendly, knowledgeable, and very courteous. She never made us wait, and always ensured our well being. The tour itinerary was excellent and I will use your services on my next visit to China. I understand that our driver was hired thru another company, but I felt very safe with him behind the wheel. I look forward to my next visit.

Mr. Jeffrey Villarreal

Such an amazing place and amazing guys, thank you…We're having a really good time with all of us and Kelly is well. This is awesome, thank you Kelly, you rock. Best places, best group, it’s a really good time, I couldn’t imagine being in a better place right now.

Ms. Sarah Hallaj

China was absolutely amazing. I had the best experience with China Tours. I normally organise my own holidays, however, this time I was a solo traveller and wanted to make sure everything was smooth and safe. I organised the trip through an excellent travel consultant Lora Li who was always prompt with her email replies and made organising the trip very easy. The service provided by China Tours was exceptional. The tours guides in each city were knowledgeable, relatable and willing to go above and beyond. One tour guide in particular (Joe from Beijing) waited at the airport for 6 hours (from 2030 to 0230) whilst my international inbound flight was delayed. The tour guides assisted with the transfers between cities which made domestic travel very smooth. All the sites within the tour were interesting and worthwhile the visit. The hotels were all centrally located with excellent facilities, even though I had paid for 4 star, they felt more like 5 star hotels. The drivers in each city were very safe, assisted with luggage and always had cold water available! The tour had people from all over the world - two families, two couples and two other solo female travellers - with all age groups. I have made some life long friends through this tour. I cannot recommend China Tours enough to anyone thinking of travelling through China.

Ms. Lauren

The tour was excellent! Rose did a great job handling the reservations and all the tour guides (Maggie, Chris, Lin and Jack) did an excellent job! I thought that Maggie especially did an amazing job in Beijing. She is an excellent tour guide and was a wonderful tour leader for the whole group. She was excellent at explaining everything and she gave a lot of great information. My 10 year old daughter Sonia loved her and it made the trip extra special. Chris in Xi'an was also great - high energy with lots of great information. Our time in Chengdu was more quiet as we didn't have a group but I thought Lin did a great job. We joined another group in Shanghai with Jack and that also worked out very well. The extra shows were also great (Acrobat show, Dumpling Dinner and Face Changing show). I think all the main sites were covered which is great. We were always on schedule and everything ran very smoothly. Thanks again.

Raghu

I just want to say thank you for organising such a wonderful tour. We had a fantastic time which was all due to great organisation and tour guides. I would like to give a special mention to Caroline, our guide in Shanghai. I cannot say enough nice things about her. She was definitely our favourite. We loved China and would definitely recommend China Tours.

Maree Robyn Downs

Our China tour was entirely arranged on the internet between ourselves and our China Tours representative Martha. All our tour enquiries throughout the organisation stage were dealt with in a professional and efficient manner with updated itineraries constantly supplied. At each stage of our tour we were met at the airport or train station by our guide and driver. The tour guides were all well versed in English and local knowledge and drivers maintained clean comfortable and air conditioned vehicles. We were given ample time at each site that we visited and guides were flexible enough to make adjustments on request, the daily lunch stops were carefully chosen and were a delight of Chinese cuisine at its best. The organisation appears to be a well oiled machine and the tour was well co-ordinated with no hold ups throughout the trip. We elected to take the China Tours boutique hotels option in Xi'an, Guiling and Chengdu and this turned out to be an excellent choice, these themed hotels were not only an excellent option but also provided an insight into traditional Chinese architecture and culture and are all highly recommended. The choice of modern western style hotels in the other centres was also of a high standard. China Tours is a highly recommended choice for organising a tour of China and we thank them for a wonderful and memorable trip.

Chris Holland

We really enjoyed our China Tour. The guides were excellent, and the Hotels were truly 5 star luxury. The Cruise Ship Century Diamond was also excellent! Selena was very helpful in planning our Tour. We have attached a copy of a photo of us at the Great Wall.

Carol and Leith

I had a great time on my trip. Everything was very organized. The tour guides were locals but they spoke excellent English. The restaurants we went to were great and there was always a lot of food left over. I really liked the fact that we spent our time sightseeing and not wasting time on shopping stops like some other tours. I would highly recommend China Tours.

Bing Chen

Our trip with ChinaTours.com was nothing less than perfect! From our first airport meeting to our final drop off, every single guide was on-time, welcoming, professional and well spoken. Every tour we went on was well organized and every effort was made to ensure that we were happy and comfortable at all times. We especially loved Vivian, our guide in Beijing. She got us off to a great start and set the standard very high for all the other guides in the other cities. She was exceptional! So friendly and knowledgeable; very protective of us and especially our daughter (who got a lot of "extra attention" from the Chinese as I guess her appearance was a novelty to them). She had a lot off good suggestions and useful tips for the rest of our trip too. She was also a great photographer and because of her for the first time in our travels (and we do travel a lot), we actually have "family photos" of all 3 of us. Thank you Vivian. We will certainly recommend this tour company to our friends and family. From the first email and the communication with our trip coordinator - Lora Li - we felt in touch and organized. We really had nothing to worry about at any time. All the hotels were good, the domestic flights were all well organized, the planned meals were excellent. Overall, it was a trip of a life time and we sincerely thank you for that!

Mrs. Karyn

We were very pleased with the service we received. We were appreciative of Ms Laura in Beijing because we did not want to stop at the jade factory because it would take time away from the Great Wall. We really enjoyed Ms. Laura in Beijing and Chris in Xi'an. They went out of their way to make us feel comfortable and have a good time. Ms. Laura in Beijing and Nick in Guilin gave us suggestions for extra things to do in the evening which were very welcome. All of the guides were very courteous. The car in Beijing did not have a seat belt on the passenger side otherwise all vehicles were very comfortable and clean. All drivers were very courteous. Our driver in Xi'an was excellent has he had to drive over some very rough roads to get to Foping. All meals were very good. The best was the Peking duck in Beijing and the dumpling banquet in Xi'an. The lunch in the local home in Beijing was also a very good experience. The hotels were excellent. The only exception was the hotel in Foping which was very rough. The lobby was very nice, but the room itself was not. Our guide, Chris, knew this and prepared us for it. He also made sure we had something for breakfast during the stay in Foping. We had plenty of water daily and it was appreciated. We were overall very pleased with the value we received for our tour through China.

Mrs. Lois Rozman

We are very happy in Beijing, we have a wonderful tour guide in Kelly, and a good tour company in chinatours, you got to keep it up. Thank you Kelly, thank you very much, you did a wonderful job. I’m very happy to be here in Beijing, and our tour guide Kelly is outstanding, she is particular in everything she does and she makes everything fun and happy for us! She covers everything, she is very knowledgeable about history, culture and Chinese people, and I learned so much on this trip. I’m sure the trip will be enjoyable for the rest of the day and for the rest of the tour organized by a very efficient company called chinatours.com and by a fantastic guide Kelly. Thank you Kelly for all that you’ve done for us while we've been in Beijing!

Mr. and Mrs. Kent

I can highly recommend China Tours. Angela was great when I was making my booking on line and had to make several changes, the tour guides in each location in China were excellent. They were all knowledgeable about the history of the city and its sights and I really appreciated their help with checking in to hotels, airports and the train station. The itinerary was well organised and all went according to plan. I also made great new friends within my tour group. I had a wonderful holiday. Thank you and regards.

Andrea

All the services from China Tours were more than satisfactory. It would have been stressful to try to navigate our way across China without the help of our expert guides who met us at airports, train stations and cruise ships on every step of our journey from Beijing, Xi'an, Chengdu, Chongqing, and on to Shanghai. Lora Li was our wonderful advance travel consultant who tailored our trip to coincide with meeting our son in Beijing to join in a two-week trip providing an overview of beautiful mainland China, and she also arranged an extension for a short visit to Hong Kong. All Hotel accommodations were nice.

Williams

Our trip to China in May 2015 was wonderful. Thank you, Candy Tang, for your prompt emails and replies to our questions. We thoroughly enjoyed all the places we visited. The guides (Maggie/Beijing, Helen/Xi"an, Katherine/Guilin, Sunny/Chongqing, Kelly/Yichang, and Leo/Shanghai) were excellent, knowledgeable and helpful. All travel within China went smoothly and the guides' assistance was greatly appreciated. The hotels were excellent and their breakfast buffets were extensive and catered to a variety of tastes. Lunches, which were all Chinese cuisine, were good and food was plentiful. Activities included in the itinerary were interesting especially the visit to the tea plantation and tea ceremony. The evenings were free for travelers to dine and explore on their own, or participate in a visit to a theater recommended and organized by the guides. We especially enjoyed the dumpling banquet in Xi"an and the acrobatic show in Shanghai. Due to low water level on the Yangtze River, the first leg of the cruise was by bus from Chongqing to Fengdu. The cruise was comfortable and enjoyable, especially the excursion on the Shannong Stream.

Mrs. Hastings

We have just completed a fantastic 2 week trip with China Tours.com. All aspects of our tour were excellent. We appreciated the great variety of experiences and activities and thoroughly enjoyed every one of them. China is an amazing place. Every guide we had was excellent. Their care and attention to each traveller, organisation, flexibility, knowledge, English and ability to relate to each member of the group was outstanding. Each guide was different in age, gender and background and we greatly appreciated their generosity in sharing some of their life experiences with us as this gave us a greater understanding of life in China. We enjoyed the huge choice of breakfast dishes and the mix of Chinese and Western food. Lunches were fantastic too. Each restaurant was different and interesting and the food was delicious and each time different. Our guides were most helpful in assisting us to choose a range of dishes to suit the group’s individual preferences. Chinese food is soooo different to most of the Chinese food we have in Australia –so much better. Our hotels were all excellent-some outstanding. We choose the 5 star option and highly recommend this. The hotels were conveniently cited so that in the evening, when we had free time, we could stroll around the local area and get something for dinner and enjoy the night life. Western restaurants were usually nearby and we often had a snack in the hotel cafés as we weren’t very hungry after the huge breakfasts and lunches. We really enjoyed this opportunity to explore on our own or just relax in our superb accommodation. We highly recommend the Yangtze cruise. This was a relaxing and enjoyable trip with interesting daily land excursions. The boat was very comfortable and our fellow travellers friendly and easy to travel with. There were 80 Chinese and 20 Westerners on board – the ship can accommodate 180 people. The crew looked after us very well and gave extra and special attention to the Westerners. We recommend the hair wash and dry. It includes an amazing massage. You can also have a full body massage or do Tai Chi or sit on your balcony, or go on deck, to enjoy the scenery and river life. The Li River boat trip was wonderful –the scenery was amazing. The food is bland but fine. The staff specially kept food aside for us which was very thoughtful – a thoughtfulness that we commonly experienced throughout our trip. The ‘Impressions Show’ at Yangshou was incredible as is the acrobat show in Beijing. The area of the Great Wall that China Tours,com goes to is far, far better than the crowded section visited by most other companies. There were few people, and The Wall was in excellent condition. The views were amazing. We loved visiting the local family in a village and the family in the Hutons in Beijing – things other companies may not do. So many highlights, so many amazing experiences. It is impossible to mention all of them. We congratulate ChinaTours.com on their flawless organisation, attention to detail and their obvious aim to continually improve on each aspect of their operation. We have no hesitation in recommending them to our friends and any other prospective travellers to China. For us, China was even more wonderful than we expected. An amazing place with lovely, friendly people. Hints for fellow travellers: * Take a European adapter plug – 2 round prongs * Half fill your suitcase to leave room for purchases * Buy a silk doona (they are amazingly good) – but only from the Government place recommended – others may be contaminated and they"ll take them off you at customs in Australia * Don’t go from October 1-7 – The National Holiday. The crowds are incredibly bad Any of us are happy to be a referee And warmest regards to you, Candy. Best wishes from the 5 Australian ladies – and thank you for such an amazing holiday.

Barbara Faye Szafraniec & her four friends

We had a fantastic holiday thank you. From the moment we made the first enquiry to our final transfer in Shanghai, China Tours provided excellent ,professional ,yet caring service. Our travel consultant, Rose Shi made the booking process a pleasure. Her response to questions and requests was always quick and professional. We appreciated her contacting us and offering us the opportunity of catching the G train as an alternative to the flight from Beijing to Xi'an. Our holiday plans were very well organized and managed. We appreciated the travel tips prior to leaving home and the recommendations on tipping our guides and drivers . A special thank you to Rose Shi! Our English speaking guides, Andy ,Cathy, Meiling, Jerry and Jack were all very polite, punctual and extremely knowledgeable, as well as amusing. They sometimes made jokes about their "Chinglish" but their English was well spoken. The drivers amazed me with their skills and patience in the busy cities. Even on our last transfer from Shanghai our driver and guide were waiting in reception at least 15 minutes prior to the arranged time so there were no anxious moments wondering if we would make our flight in time . At each airport it was easy to meet with our guides. We chose the 5 star option on accommodation and every hotel was up to expectation and the locations were good (maybe the Sheraton Guilin is getting a bit tired but was ok.) These days most guests want internet access and some hotels charge excessively. If you are a member of the hotel group it is free. Perhaps the tour guides could suggest to their guests to join up on arrival at reception- it only takes a minute and costs nothing. All the included meals were good except in Shanghai (25th May) where the lunch was almost inedible (cold) and the service non existent. There was wedding in progress which meant the other guests were ignored. We would happily recommend China Tours to any future customers. We really appreciated being offered the opportunity of catching the G Train from Beijing to Xi'an. It added a new dimension to our travel experience. Andy our guide was very helpful in guiding us through the crowds at Beijing train station and into the waiting room prior to boarding the train. It may be advisable to let future travellers know that suitcases can not be stored overhead but there is an area behind the first seats in each carriage to store bags. We were informed it was a non stop train to Xi'an but it actually did stop once. We knew it was a 4 hour trip so knew not to get off ,but other passengers in future may not be as wise. Let them know the approximate arrival time in Xi'an. Our guide was there to meet us so the trip went very smoothly and it was much better than a flight as we saw some of the countryside on the way. Kind regards Richard and Annie Farquhar

Mr. Farquhar

Just want to say thank you for All your help in organising our wonderful trip. We had a fantastic time and would definitely look at doing another tour with your company. Everything from the wonderful guides - Amy (Beijing), Helen (Xi'an) and Darcy (Shanghai) to the lovely range of food, the exceptional hotels and the tourist sites was perfect. Our tour group all got along really well too and we had so many laughs. I was glad that the tour guides were flexible on the tours and were able to rearrange places we visited to maximise our time and avoid unnecessary time in traffic or backtracking across the cities. Unfortunately we had to spend an extra couple of nights in Shanghai due to a typhoon and again China tours were wonderful in helping us. Thanks go to Fay for her contact and help in organising the extra 2 nights accommodation for us. Also one other thing our tour group would have loved is that the tour guides join us for the lunches each day. We would have loved to have informal chats with our guides and find out more about them and their country. Once again, thank you for all your help. Please pass on our thanks to Amy, Helen and Darcy and let them know they made our trip wonderful and everything we had hoped it would be. I hope that one day in the not too distant future you can again help us organise another holiday.

Mrs. and Mr. Lee

With three children of 15, 13 and 10 years old we decided to visit China for the first time in our lives. From the first moment we contacted them we received the pertinent information, answer to our concerns, tips for the trip, help, etc. We spent 4 days in Beijing, 2 in Xi'an and 2 in Shanghai. The experience was wonderful. The staff at China Tours was super efficient and professional. They provided everything for us to enjoy 100%. I was lucky to celebrate my birthday walking through the Great Wall of China. China tours surprised me with a birthday cake that was waiting for me at the hotel. We returned in awe of everything we saw in Beijing, the Great Wall, The Forbidden City, Tiananmen Square, The Summer Palace, all under a celestial sky, very cold but sunny. Every change of city we were accompanied by the guides until our boarding. In Xi'an we learned a lot about the history of the different dynasties. Our guide was passionate about these issues and shared very interesting information. The Terra-cotta Warriors and Horses and the Xi'an Museum are must go. We also enjoyed the bike ride through the Xi'an City Wall, 13 km you can easily make. Shanghai was wonderful, the contrast between the modern and the old is striking. In short, we came back delighted with both China and China tours. Thank you very much to Helen in Beijing, Helen in Xi'an and William in Shanghai. Thank you for helping us make this first trip to China a beautiful family memory.

Mallo

We have enjoyed an excellent tour organized by your company. The tour guides were very professional, courteous and very warm in conducting the tour. Evelyn has an excellent sense of humor with her professionalism whilst Linda and Jack are full of enthusiasm with similar professional qualities. We would definitely consider using your company for future traveling. Thanks again.

Mr. Ahmed

Overall, I thought China Tours did a great job. The guides were all very good (Maggie was amazing!). The places we were taken were very interesting; the restaurants excellent; my hotels were perfect. The only complaint I have is that I didn't stay longer. The group I traveled with were a delight. We all got along very nicely and plan to stay together. On Saturday night in Xi'an, we all went out for dinner together at a local restaurant. Though we missed our guide to translate for us, we had a memorable evening. I have enclosed a picture of a few of us after we climbed to one of the peaks of The Great Wall (an unforgettable day!) Thank you for all your kindness and assistance. I have already spoken highly to many friends in the states of your company and strongly encouraged them to use China Tours when they travel to your country. Being a very frequent world traveler, I was a bit hesitant to go on a tour. I now know that this was the best choice I could have made. I was very fortunate to be in the hands of China Tours.

David Weincek

Yes, we have completed the tour with your company and we are very pleased with the experience. I was hoping to meet you and thank you in person when I was in Xi'an but did not get the opportunity. So here I would like to express our satisfaction with our tour in China with your company. Kindly convey our special thanks to our tour leaders Michael in Beijing, Lisa 刘丽 in Xi'an and Sophie 李倩 in Shanghai for the good work they have done. I believe all our tour members share the same experience as I am and we would like to congratulate ChinaTours.com also for the good work you have all done. All the guides were superb. They are knowledgeable enough of the history of the places we visited. Michael from Beijing was entertaining and interesting, Lisa 刘丽 from Xi'an was knowleageable of the history of Xi'an and we learn a lot about Xi'an and Sophie 李倩 was competent and could rapport with us very well. Tours of souvenir shops was satisfactory and we did not feel pressured to buy anything from the shops. All the drivers were competent drivers and we feel confident of their driving. All tour vehicle were cleaned and equipped wiith air conditioners. They were patient too. Thanks to them. All the meals were satisfactory for group tour type of meal. Though nothing fanciful but acceptable. Both the Beijing and Shanghai hotels were very good. We all like them. Xi'an hotel was nice except that we have to pay for the internet access in the room which is a disappointment Yes, very much so. They were generous with the supply of mineral water in the bus. No complain here.

Mr. Ong Yee Heng

Thank you very much we had a lovely time on our trip. Maggie, our guide in Beijing was fantastic she really made our time there special and we would like to give here a special thank you. Helen our guide on Xi"an was also very good. In relation to our tour the only thing we would change would be a little more time on the Great Wall, every thing else was very good. Thank you for a great holiday. And please thank Maggie she was lovely.

Gordon & Anita

Very wonderful trip and well organized. Even the 4 star hotels seemed like 5 star to me. The weather was very humid for May. Andy in Beijing was fantastic. Cathy in Xi'an was incredible. I have rarely met someone as caring as her. Meiling in Guilin was also very sweet and caring. Both flights in and out of Shanghai were delayed, due to heavy air traffic. The train from Beijing to Xi'an was first class. Perhaps a different hotel could be selected for Guilin. The hotel was very nice, however the location was not within walking distance of sites and other restaurants in the city. I know the biggest concern I had was not knowing if someone would be there at the airport to pick me up. I can assure other clients they have no worries.

Mr. Haugen